Space Hellas, one of Greece’s leading providers of integrated IT, telecommunications, and security solutions, has signed a new contract with the Ministry of Foreign Affairs for the project "Maintenance and Technical Support of the N-VIS Information System and its Subsystems".

Η σύμβαση αφορά την παροχή εξειδικευμένων υπηρεσιών συντήρησης, τεχνικής υποστήριξης, αναβάθμισης, καθώς και την προμήθεια εξοπλισμού και λογισμικού, με στόχο τη διασφάλιση της απρόσκοπτης λειτουργίας του Εθνικού Πληροφοριακού Συστήματος Θεωρήσεων (N-VIS), τόσο σε κεντρικό επίπεδο στο Υπουργείο Εξωτερικών, όσο και σε τουλάχιστον 104 Διπλωματικές και Προξενικές Αρχές στο εξωτερικό.

Η διάρκεια της σύμβασης εκτείνεται έως τις 31 Δεκεμβρίου 2029, με συνολικό ύψος €7.397.783,90 (συμπεριλαμβανομένου ΦΠΑ), ενώ προβλέπεται και δικαίωμα προαίρεσης ύψους €7.400.000,00 (με ΦΠΑ) για την κάλυψη μελλοντικών αναγκών και επεκτάσεων του συστήματος.

The project encompasses the full fulfillment of the Service Level Agreement (SLA) requirements, ensuring the operation of the N-VIS across all participating sites, both within the Ministry's central infrastructure and across remote consular and diplomatic missions. Technical support and maintenance are also provided for the existing information system, as well as for its subsystems, VIS-MAIL and Online Application. The scope of the project includes the procurement of new hardware and software, including relevant user licenses, as well as the provision of additional upgrade and support services, should these be deemed necessary by the contracting authority in connection with the revision of European Regulations (EU) 810/2009 and 767/2008 and the requirements for the interoperability of the national VIS system with new national and European information systems.

Additionally, the project encompasses system customization services aimed at improving the usability of the VIS application in accordance with the guidelines of the competent directorates of the Ministry of Foreign Affairs, as well as actions to ensure interoperability with other national information systems.

The project also provides for the provision of training services to the Ministry's ST2 Directorate (Computerization, Telecommunications & IT), as well as the Contractor's onboarding/briefing regarding the current status and the formal handover of the existing system and its subsystems.

With a 40-year presence in the Greek ICT market and extensive experience in developing and supporting critical public sector information systems, Space Hellas reinforces its strategic position in high-tech projects of national importance.

About Space Hellas:
Space Hellas is a leading Digital Integrator and value-added Service Provider with an international presence in the ICT and Security sectors. Operating in the high-tech industry since 1985, the company is committed to creating new possibilities in the digital transformation journey of modern businesses and organisations.
www.space.gr