DOTSOFT, as a member of the Association of Companies "KNOWLEDGE – DOTSOFT", participates in the implementation of the project "Development of Digital Services and Strengthening of the Digital Infrastructure of the Serres Chamber of Commerce", aiming to create a modern, integrated digital environment for business service and support.

The project represents an integrated digital transformation initiative aimed at enhancing e-governance, upgrading existing information systems, and transitioning toward fully digitized transactions with businesses and citizens.

Within the framework of the project, a suite of new digital services and applications will be developed, including:

• Mobile application "myChamber", for accessing Chamber services via mobile devices.
• New e-governance functionalities, aimed at further digitizing administrative services.
• Online appointment scheduling and video conferencing platform, facilitating direct communication between businesses and the Chamber.
• AI-powered Digital Assistant for Administrative Services and Advisory, enabling faster and more personalized support.
• AI Agent for Business Support, leveraging modern Artificial Intelligence technologies to enhance operational activity.
• Event and Conference Management Platform, for the comprehensive digital organization and management of the Chamber's related activities.

Particular emphasis is placed on leveraging Artificial Intelligence as a key tool for supporting entrepreneurship, enhancing the ability of businesses to access instant information, administrative support, personalized advisory, and guidance through modern digital services.

The new solutions are designed to simplify daily business interactions with the Chamber and deliver a more direct, agile, and effective service experience.

Through its participation in the project, DOTSOFT continues to invest in developing modern digital solutions for public bodies and organizations, leveraging technologies that enhance accessibility, automation, and service quality while contributing to a more digital and business-friendly environment.

The project is co-financed by the European Union, through the European Regional Development Fund (ERDF), and by national funds under the "Central Macedonia" Program.