The event titled "Modernize Your ERP with Microsoft Dynamics 365 Business Central, Copilot & AI Agents," organized by EPSILON DYNAMICS, a business unit of EPSILON NET Group, in collaboration with Microsoft, was held with great success on Tuesday, October 6, 2026, at the Olympic Museum of Athens.

The event brought together C-level executives and technology experts, offering an opportunity to exchange knowledge, insights, and best practices. Central to the event was the application of Artificial Intelligence in financial management and business operations, with a strong focus on boosting productivity, automating processes, and driving data-driven decision-making.

The event opened with welcoming remarks by Nikolaos Tsirgelis, General Manager of EPSILON DYNAMICS, who set the stage for discussing the evolving role of ERP systems. A central theme of his address was how leveraging the Artificial Intelligence capabilities of Microsoft Dynamics 365 Business Central—alongside Copilot, AI Agents, Power BI, and the InnovEra Greek localization suite—empowers business modernization and accelerates digital transformation.

Through specialized presentations and live demos, the speakers highlighted both the technological capabilities and business benefits of the solutions:

• Thanos Avgerinos, CFO for Greece, Cyprus, Malta & Adriatics at Microsoft, shared practical insights and real-world examples of leveraging Artificial Intelligence within financial operations, highlighting its contribution to boosting productivity, improving decision-making, and automating workflows.
• Elena Andreou, Commercial Director of EPSILON DYNAMICS, presented Microsoft Dynamics 365 Business Central as a modern, unified platform for managing financial and business operations. Special emphasis was placed on its embedded Artificial Intelligence capabilities and its seamless integration with the Microsoft 365 ecosystem.
• Giorgos Tzolos, Technical Director of EPSILON DYNAMICS, presented the InnovEra localization suite, demonstrating how Business Central is tailored to the requirements of the Greek market. The presentation featured functionalities for myDATA, Digital Transportation (e-Invoicing/e-Delivery), contract and procurement management, as well as support for Greek tax and regulatory compliance.
• Nikos Mastrantonis, Presales Manager at EPSILON DYNAMICS, presented the capabilities of Copilot and AI Agents through live demos featuring real-world business scenarios. Attendees observed practical applications in order automation, supplier invoice processing, employee expense management, and day-to-day task support.
• Georgia Chatzimichail, Dynamics 365 CRM / Power BI & Reporting Consultant at EPSILON DYNAMICS, demonstrated how Power BI transforms data from ERP, CRM, and other sources into actionable business intelligence. Dashboards covering financial analysis, sales, marketing, and human resources were presented, along with the integration of Copilot features within Power BI.

A key highlight of the agenda was the panel discussion titled "Is ERP Enough Anymore?", featuring Konstantinos Panousis, Director of Finance Transformation at PwC, and Christina Diamantopoulou, Deputy CFO at Paperpack. Moderated by Nikolaos Tsirgelis, the panel addressed emerging business demands and how organizations are evolving beyond legacy, previous-generation ERP systems. The discussion underscored the pivotal role of AI, automation, and modern data platforms in driving operational performance and empowering decision-making.

This was followed by the section titled "The Complete Business Case," focusing on the commercial benefits and funding opportunities available for technology investments:

• Elena Andreou outlined the business benefits of Business Central, focusing on return on investment (ROI), cost reduction, and productivity gains. In addition, she informed attendees about cloud migration incentives and special offers from Microsoft.
• Fotis Romoudis, Director of Business Development at EPSILON NET, presented financial programs and tools that can support investments in ERP, AI, cloud, and digital transformation. Key highlights included NSRF (ESPA) programs and the Development Law, subject to the specific terms and eligibility criteria of each program.

The event concluded with a networking cocktail, providing participants with the opportunity to exchange views and engage with the speakers.

Nikolaos Tsirgelis, General Manager of EPSILON DYNAMICS, stated:

"Artificial Intelligence expands the role of ERP and unlocks new possibilities for businesses. At EPSILON DYNAMICS, we combine Microsoft's technology with our deep understanding of the Greek market to help organizations turn these capabilities into practical benefits: more efficient processes, better data utilization, and faster decision-making. This event provided a meaningful opportunity to demonstrate this combination in action and discuss the next steps of their digital transformation journey with industry leaders."