BARKAS, a company with a long-standing and leading presence in the trading and distribution of packaging products, DIY wedding and christening supplies, seasonal items, decoration products and catering and party supplies, successfully completed the implementation of a modern Warehouse Management System (WMS) through EPSILON SINGULARLOGIC and SystemSoft, members of the EPSILONNET Group, with the aim of fully digitally transforming its warehouse management processes.

With thousands of product codes, high seasonality and distribution channels including both its e-shop and 6 physical stores, the company was facing increasing operational demands. The continuous growth of its customer base and the expansion of its product range highlighted the need for a fully reliable, automated and scalable warehouse management solution.

The key challenges that needed to be addressed included:

• Increasing daily order volumes and greater complexity in management processes.
• Manual processes that resulted in delays and errors.
• Lack of real-time visibility into available inventory levels.
• Challenges in picking and shipping operations during peak periods.
• Limited ability to control costs and monitor productivity.

With the aim of enhancing efficiency and improving the overall customer experience, BARKAS selected the Galaxy WMS solution by EPSILON SINGULARLOGIC as a comprehensive platform that ensures automation, speed and accuracy.

Implemented Galaxy WMS Solution

EPSILON SINGULARLOGIC implemented a fully customised solution that transformed the warehouse’s critical processes. The solution includes:

• Smart warehouse organisation, with 7 operational zones and storage rules enabling fast and efficient product picking.
• Reliable product receiving, with automated comparison between orders and packing lists, ensuring accuracy and immediate inventory availability.
• Fast and guided picking operations, using handheld devices and real-time confirmation to reduce errors and accelerate order fulfilment.
• Integrated packaging and labelling, with automatic label generation for fast and professional shipments.
• Fast returns management, with immediate reintegration of products into inventory.
• Warehouse organisation and optimisation, with intelligent put-away and inventory reallocation processes to ensure easy access and faster order fulfilment.
• Continuous inventory monitoring, with regular stocktaking without interrupting operations and a real-time overview of warehouse inventory.
• Smart store replenishment, with automatic triggering of stock collection from the central warehouse to ensure continuous product availability.
• Warehouse performance visibility, with KPIs and reports supporting better business decisions.
• Security and traceability, with user roles, access rights and audit trails ensuring full compliance and control.

With the implementation of Galaxy WMS, BARKAS achieved:

• Full traceability from receiving to shipment.
• Significant reduction in errors in picking, inventory counting and shipping operations.
• Faster order fulfilment, packing and deliveries.
• Increased productivity and optimal utilization of available warehouse space.
• Improved customer experience through timely deliveries.
• Greater flexibility during periods of high demand (Christmas, Easter, weddings and christenings).

The new technological infrastructure now serves as a robust foundation for the company’s further growth and the strengthening of its competitive position in the market.

Giannis Filippou, General Manager Integrator at EPSILON SINGULARLOGIC, stated: “At EPSILON SINGULARLOGIC, our strategic goal is to support dynamic businesses, such as BARKAS, in their digital transformation journey. This collaboration reaffirms our role as a comprehensive technology partner for companies that are making substantial investments in modernising their supply chain operations. What sets us apart is that we do not simply provide a WMS solution, but rather an end-to-end approach that combines technology, expertise and a deep understanding of business processes. Through the implementation of Galaxy WMS, BARKAS gains a modern, scalable platform that supports its growth and provides a significant competitive advantage in the market.”

The Barkas brothers of BARKAS stated: “Our collaboration with EPSILON SINGULARLOGIC, through its subsidiary SystemSoft, represents a strategic investment in the future of BARKAS. With the new Galaxy WMS system, we have gained full control over our warehouse operations, reduced errors and execution times, and significantly improved our customers’ experience, creating the foundations for even greater growth in the years ahead.”